Incidents | Gateway Global LTD Incidents reported on status page for Gateway Global LTD https://status.gateway-global.co.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/e41cbaab3fd8d851812ed6c916225294.png Incidents | Gateway Global LTD https://status.gateway-global.co.uk/ en Prime Assist and API is down https://status.gateway-global.co.uk/incident/813770 Wed, 28 Jan 2026 19:54:43 -0000 https://status.gateway-global.co.uk/incident/813770#14167cb1daabf194589e6f1654d93e4b57b6445283082a6dae726d009c979482 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/813770 Wed, 28 Jan 2026 19:51:14 -0000 https://status.gateway-global.co.uk/incident/813770#c42447ffa4d4a028e22414f38f3f27800c66e7dce8657d21061c6646c94b6078 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/813770 Wed, 28 Jan 2026 18:50:15 -0000 https://status.gateway-global.co.uk/incident/813770#18dfaba721bd1de68f61dd40167a46c5372db28c32e870e2eb99f72715042c64 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/813770 Wed, 28 Jan 2026 18:45:17 -0000 https://status.gateway-global.co.uk/incident/813770#05c017cab117e67765b6d2d353051a7e706250c23c815693f93ea911cb358ebf Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/808000 Tue, 20 Jan 2026 09:20:12 -0000 https://status.gateway-global.co.uk/incident/808000#f8280f42653d469f1f8579393272e7017bdff7bbb7b7565ab341c84d45143ce7 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/808000 Tue, 20 Jan 2026 09:16:32 -0000 https://status.gateway-global.co.uk/incident/808000#b64ab380a7a653620c5d3b2890578a8a376158772b80024222b744705f8c5ad4 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/803460 Tue, 13 Jan 2026 06:27:26 -0000 https://status.gateway-global.co.uk/incident/803460#fdfaa70d2d0c67fbc2d4079901d0407c26fdaa55dca6eb298808ad78b35dd44a Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/803460 Tue, 13 Jan 2026 06:25:28 -0000 https://status.gateway-global.co.uk/incident/803460#cdbfe1656e3fe6ed9effa0f8331b725d381a2add8107a6392db972b2eac2f2cf Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/782244 Mon, 08 Dec 2025 12:45:18 -0000 https://status.gateway-global.co.uk/incident/782244#f406f3ecca6642fc70e7511a0a68a3aacc279de05870762655dc9f129c6dade9 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/782244 Mon, 08 Dec 2025 12:45:00 -0000 https://status.gateway-global.co.uk/incident/782244#895090ac669bcb2ce0ee4ec412fe26ece082378208cffd33b145ed161af385cb Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/782244 Mon, 08 Dec 2025 12:19:43 -0000 https://status.gateway-global.co.uk/incident/782244#1612c06af394540b26c5fa60e62e0adac7fe464cdcf2e15a0762f38ff3c70757 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/782244 Mon, 08 Dec 2025 12:09:41 -0000 https://status.gateway-global.co.uk/incident/782244#e3db48d0f398dd85744e356d7aac3925f4d6ec9545ac62797b726b00d3b628a3 Prime Assist and API went down. Prime Assist and Platform is down https://status.gateway-global.co.uk/incident/780572 Fri, 05 Dec 2025 09:36:32 -0000 https://status.gateway-global.co.uk/incident/780572#0086965da2627cd6842b928b080a3f5780219fb18eb97f2e5855d0320fe87a9d Prime Assist and Platform recovered. Prime Assist and Platform is down https://status.gateway-global.co.uk/incident/780572 Fri, 05 Dec 2025 09:06:07 -0000 https://status.gateway-global.co.uk/incident/780572#9c7570b4dca264622b80d5b8fb5d198ea05a7846ec242fe3a8f604c064af86a5 Prime Assist and Platform went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/778254 Tue, 02 Dec 2025 15:20:36 -0000 https://status.gateway-global.co.uk/incident/778254#735f1775da2d12694bdc9c043c238442334e032977ecb7187435881fa6c8393d Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/778254 Tue, 02 Dec 2025 15:16:05 -0000 https://status.gateway-global.co.uk/incident/778254#4bd7797421e387323a95c7db48cf72d4572c13bd212659b1f314c4ff608e71c3 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/778254 Tue, 02 Dec 2025 15:00:39 -0000 https://status.gateway-global.co.uk/incident/778254#d4ee2a30e6f82558f953acebe48fcce956cb429e2ac9bc28f2a67f8872e3a07a Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/778254 Tue, 02 Dec 2025 14:56:35 -0000 https://status.gateway-global.co.uk/incident/778254#9c9a2a7441a69f8147348d535ca9f6302a9c55698c1fda58d9c450eea81b3ee1 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/778254 Tue, 02 Dec 2025 14:45:36 -0000 https://status.gateway-global.co.uk/incident/778254#2ec600aacf793c894dbb93cd9aa6d3461bbacdbb7e975ae363fe00dc03f6252d Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/778254 Tue, 02 Dec 2025 14:25:39 -0000 https://status.gateway-global.co.uk/incident/778254#1207ada2ca8a4b7a89b8440fc3f2bf5ed209eaa33c24a958a690a3205cb61909 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/775244 Thu, 27 Nov 2025 12:25:08 -0000 https://status.gateway-global.co.uk/incident/775244#b708e412521225775f87851fbed8fde4bc20b5587c89d7560342f0e3425ecf6e Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/775244 Thu, 27 Nov 2025 12:09:47 -0000 https://status.gateway-global.co.uk/incident/775244#830ee450f3920df605ea40eaddcab0bc245e15cddecb22a7587afe9b0d3baf68 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/773241 Mon, 24 Nov 2025 15:32:09 -0000 https://status.gateway-global.co.uk/incident/773241#41c1d3941f39130cbd53943b45eed68a0b3abd98a89a21e23f696752354bbf88 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/773241 Mon, 24 Nov 2025 15:17:01 -0000 https://status.gateway-global.co.uk/incident/773241#6c3f884cfe3f12d8d995df4db3ea21b23c09dca0635170b536fbe86002c84afb Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/771541 Fri, 21 Nov 2025 10:24:06 -0000 https://status.gateway-global.co.uk/incident/771541#bb4686b9b55b6051a87e37a55c6e2a7fcf08b816faa023b3ea6e4ed35c65a26a Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/771541 Fri, 21 Nov 2025 10:19:19 -0000 https://status.gateway-global.co.uk/incident/771541#78e7b940ae0e49021c02a431d51d47b02174632c3b9d3171f89ae9dca5521499 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/770919 Thu, 20 Nov 2025 12:06:57 -0000 https://status.gateway-global.co.uk/incident/770919#47354d26af0d5c03b68ac4cfaa31f2f83341d43b5ee423ca0001038e5da38ec7 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/770919 Thu, 20 Nov 2025 11:51:37 -0000 https://status.gateway-global.co.uk/incident/770919#b2f4b0c639f7d8971973ddc70b2896e4d68365229e8cafbcfc49a2c944acea35 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/758682 Wed, 05 Nov 2025 18:44:12 -0000 https://status.gateway-global.co.uk/incident/758682#effa4a7e27817bead443ff951f8ca6dbbf115894e34aeb881c3a91d1bc40e0a9 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/758682 Wed, 05 Nov 2025 18:33:58 -0000 https://status.gateway-global.co.uk/incident/758682#2f817ec690f0b2722dec4ab1fb2b6a3d1fbb48817fd25c80af1c4f6276a1541a Prime Assist and API went down. Prime Assist and Platform is down https://status.gateway-global.co.uk/incident/755509 Fri, 31 Oct 2025 22:07:44 -0000 https://status.gateway-global.co.uk/incident/755509#ecfa2e6ca34e82a8b4b71dca69990539d10e2900317cc4e1de856f02373c582e Prime Assist and Platform recovered. Prime Assist and Platform is down https://status.gateway-global.co.uk/incident/755509 Fri, 31 Oct 2025 21:35:14 -0000 https://status.gateway-global.co.uk/incident/755509#38d151ba5f8f252df2430b00fb3914d8fa4a3ae8e3f9fd2f40c098958fea03f3 Prime Assist and Platform went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/716417 Mon, 01 Sep 2025 11:48:58 -0000 https://status.gateway-global.co.uk/incident/716417#5332452667d9a5f1d1271899523de3dc703bb2b9fdba5bbaa0bb07eedc5883d2 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/716417 Mon, 01 Sep 2025 11:43:53 -0000 https://status.gateway-global.co.uk/incident/716417#422581a8037af49ed75ebedb3851fa3dfa335b1ceeb28ba9f7940c9abd692d45 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/709866 Fri, 22 Aug 2025 00:00:23 -0000 https://status.gateway-global.co.uk/incident/709866#23cbf3f235a20681c37c91ce310f4c44f3fadcb6b9f8aa466d31fa3655d1279f Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/709866 Thu, 21 Aug 2025 23:47:44 -0000 https://status.gateway-global.co.uk/incident/709866#124b1c3a6620e32f2f16f04bfe4b013dafdae82971b93085503a10aa983dd0d4 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/709866 Thu, 21 Aug 2025 11:49:10 -0000 https://status.gateway-global.co.uk/incident/709866#19b4f65a8655feca6c8e7593656eaa46fc6001327f8d7340fb117aae81140d49 Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/709866 Thu, 21 Aug 2025 11:43:39 -0000 https://status.gateway-global.co.uk/incident/709866#830e133ba16c319144d2ac9a646909745b18222146b6040f4da2d5227d455014 Prime Assist and API went down. Prime Assist and API is down https://status.gateway-global.co.uk/incident/653987 Wed, 30 Jul 2025 10:14:21 -0000 https://status.gateway-global.co.uk/incident/653987#c8a15606ba714585ef1bd30447a5638374f30dcc584ad63d01a104773870a95e Prime Assist and API recovered. Prime Assist and API is down https://status.gateway-global.co.uk/incident/653987 Wed, 30 Jul 2025 10:09:18 -0000 https://status.gateway-global.co.uk/incident/653987#895d85a7ba01d55341178a7fafbedd1c76a2e352968e2e8763a7243eee4eec01 Prime Assist and API went down. Some services are down https://status.gateway-global.co.uk/incident/622899 Sun, 20 Jul 2025 20:29:00 -0000 https://status.gateway-global.co.uk/incident/622899#98e21df680a7d6f2269af5bdb7d9a479782069da8a6fe86e85184b2c307964c8 vendor issue resolved. Some services are down https://status.gateway-global.co.uk/incident/622899 Sun, 20 Jul 2025 20:29:00 -0000 https://status.gateway-global.co.uk/incident/622899#98e21df680a7d6f2269af5bdb7d9a479782069da8a6fe86e85184b2c307964c8 vendor issue resolved. Some services are down https://status.gateway-global.co.uk/incident/622899 Sun, 20 Jul 2025 18:55:00 -0000 https://status.gateway-global.co.uk/incident/622899#b15a4f2632398eb82472b0af2aea00958895c75e7f6336a3de53de28857c07b9 Prime Assist and Platform went down. Some services are down https://status.gateway-global.co.uk/incident/622899 Sun, 20 Jul 2025 18:55:00 -0000 https://status.gateway-global.co.uk/incident/622899#b15a4f2632398eb82472b0af2aea00958895c75e7f6336a3de53de28857c07b9 Prime Assist and Platform went down.